Terms of Sale and Repairs


TERMS OF SALE
Recognizing that the purchase of jewelry is very personal and seeing products in
person is important we have set the following terms:

RETURNS
If you decide you must return your purchase for any reason please return fully
insured and pre-paid within 10 DAYS OF RECEIPT. The item must be unworn, in
perfect condition, in the original packaging along with the receipt. Returns meeting
these criteria will receive a STORE CREDIT less the original shipping charge.
Please let us know the reason for your return. Returns are processed within 2
business days. You will receive an email confirmation.

SALE AND SPECIAL ORDER ITEMS
Sale items are considered FINAL SALE and are non-returnable.
Special Orders are pre-paid in full and may not be cancelled or returned.

HOLIDAY RETURNS
Items purchased in the month of December may be returned for store credit until
January 9 th . The jewelry must be unworn, in perfect condition, in the original
packaging along with the receipt. Returns meeting these criteria will receive a full
STORE CREDIT less the original shipping charge. Returns are processed within 2
business days. You will receive an email confirmation.

EXCHANGES
If you decide you must return your purchase for any reason please return fully
insured and pre-paid within 10 DAYS OF RECEIPT. The jewelry must be unworn, in
perfect condition, in the original packaging along with the receipt. Exchanges
meeting these criteria will receive a full STORE CREDIT less the original shipping
charge. Please let us know the reason for your exchange. You may include a note,
email or call with your exchange request. Our staff will follow up regarding the
specifics of your exchange.

REPAIRS
At times, jewelry will require repair with normal wear. It is the policy of Amanda
Pinson Jewelry to charge our clients only the actual cost of the repair and necessary
shipping. You may request an estimate for repairs. In some cases it is necessary to
ship items.

Some items are more fragile than others. Jewels strung on silk should be restrung on
a regular basis depending on the amount of wear.

If you have questions regarding the maintenance, fit or size of your purchase, please
inquire within 5 days of purchase.

Returns, Exchanges, and repairs should be shipped to:
Amanda Pinson Jewelry
1110 Market Street, No. 108
Chattanooga, Tennessee 37402
423.209.2828
info@amandapinsonjewelry.com